Patient's First "Patients First" ensures that you will have access to information you need to make the best health care choices for you and your family. We’re proud of what we’ve done in the quality-and-safety field to date, but we recognize much more needs to be done. “Patients First” is the next step forward in the never-ending effort to make Massachusetts hospitals and the care they provide the best in the world. Massachusetts hospitals are among the best in the world. The doctors, nurses, and others who work within their walls for you and your family have only your best interests at heart.
In January 2005, Massachusetts hospital began signing on to the "Patients First" pledge - the commitment to place high-quality care, patient safety, a replenished workforce, and increased openness about health care measures at the top of their agendas. Harrington Memorial Hospital was one of the first to sign.
Massachusetts hospitals are among the best in the world. The doctors, nurses, and others who work within their walls for you and your family have only your best interests at heart.
Massachusetts hospitals have always been about high-quality care, and that care is evolving. To keep you up to date on what they’re doing – and how well they’re doing it – Massachusetts hospitals have come together with nursing leaders across the state to introduce “Patients First” – a sweeping quality-and-safety initiative that demonstrates our commitment to our dedicated caregivers and the people they work for – you.
"My hospital and I support the five-part leadership agenda in "Patients First." I understand that by participating in this initiative..."
(to download the pledge in pdf format, click here)
Pledge of Participation
Massachusetts hospitals have always been about high-quality care, and that care is evolving. To keep you up to date on what they’re doing – and how well they’re doing it – Massachusetts hospitals have come together with nursing leaders across the state to introduce “Patients First” – a sweeping quality-and-safety initiative that demonstrates our commitment to our dedicated caregivers and the people they work for – you.
"My hospital and I support the five-part leadership agenda in "Patients First." I understand that by participating in this initiative..."
(to download the pledge in pdf format, click here)
Pledge of Participation
- Providing staffing that meets patient needs
- Promoting a safe and supportive working environment for all those who provide care and in which patient safety is the top priority.
- Providing the public with the hospital performance measures they need to make informed decisions about their care.
- Tackling the chronic problems of shortages of nurses and other caregiving professionals by building a plentiful and committed workforce through hospital-based initiatives and strategic partnerships.
- Educating the public about what hospitalsare doing to ensure and improve safe care and forging partnerships amoung hospitals and with leaders of business, government, consumer groups, and others to promote access to high-quality, safe care for all.