Patient Privacy

HIPAA Privacy and Security

At Harrington, your privacy is a priority. We follow federal and state guidelines to maintain the confidentiality of your medical information.

We pledge to give you the highest quality healthcare and to have a relationship with you that is built on trust. This trust includes our commitment to respect the privacy and confidentiality of your health information.

When you visit any Harrington facility or office, we use and disclose your protected health information to treat you, to obtain payment for services, and to conduct normal business known as health operations. We may also share information with a contracted business associate who must meet our privacy requirements.

REPORT AN INCIDENT: Privacy@harringtonhospital.org

Important Links and Information

Notice of Privacy Practices:
English (last rev 3/16; update 4/19)

General Release of Information (Harrington Hospital)
English (updated Mach 2016)
Spanish

Harrington Physician Services Release of Information
English

Federal HIPAA Links

Office of Civil Rights HIPAA page

Office of Civil Rights HIPAA FAQ

CMS HIPAA page

UMass Memorial Healthcare

508-765-9771

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Visitor Policy & Masking 

Effective December 1, 2022, UMass Memorial Health -Harrington has implemented a new visitor policy:

  • Inpatient Medical Units – up to 2 visitors are allowed at a time (visiting hours are 10 AM to 8 PM)
  • Outpatient Areas and Physician Services Offices – one visitor is allowed
  • Emergency Departments in Southbridge and Webster – one visitor is allowed

Masks are optional and encouraged for patients and visitors.
Our top priority is to protect you, our patients, communities, and healthcare workers.