As an extremely pleased patient, I write to tell you of the excellent work on my behalf by MRI Techs Rebekah and Wendy.
They exerted extra effort to overcome rescheduling requirements resulting from late-in-the-day necessary verifications of placements of a vascular stent, cuff and plug, and, then, to cope with the tight timing for the reading of the MRI. That situation arose from the unavailability of the chief radiologist and my next day early morning appointment with the orthopedic surgeon. They got it all done. And they made it look easy.
All along, they were true professionals. In their nonstop efficiency it seemed to me that they nevertheless had all the time in the world for me. They regarded me as an individual, not just another patient. They were clear in their explanations, warm in their manner, confidence-building on my part in their knowledge and training, and superb representatives of Harrington Healthcare System.
As a longtime Sturbridge resident and as a patient I remain a strong advocate of Harrington’s version of community-based healthcare, now, thanks to Rebekah and Wendy, even more so.
They are the best of the best.