Effective at 7PM, 03/17/20, Charlton Urgent Care is closed until further notice. All patients must call the Oxford UCE number prior to arrival: 508-499-1760

Coronavirus Hotline: 508.765.8191 (intended for questions or concerns related to COVID-19 only)
Our staff is available from 8am to 4:30pm, Monday through Friday, where callers may speak with clinical experts for answers to questions.

COVID-19 (coronavirus) updates and info View current ER Wait Times

Contact Us

Patient Feedback

We are a regional healthcare system which employs 1,400 people and cares for 150,000 patients in our service area. It is our priority every day to offer safe, quality and compassionate care. We have been the provider in the area for over 85 years; we are committed to Southbridge and surrounding areas. We have a wonderful staff — individuals who are also your neighbors, colleagues, family members or friends. We work hard to always improve our customer service. We want to know about your great experiences and your not-so-great experience, and make the situation better, if possible, or at least correct any miscommunication. It is our job to provide you with the appropriate resources to resolve any concerns. This form will go directly to the office of the President and CEO of the HealthCare System. Entries will be logged so they can be appropriately reviewed by Leadership, Management and Supervisors within Harrington.

*Please Note: If you have an urgent medical need, please go to your nearest Emergency Department; this is not an appropriate forum to seek medical advice or care. Additionally, specific questions about a test/lab result, referral, or medical record should be handled with your primary care or specialist’s office.

Harrington Locations

100 South St., Southbridge
Main Ph: 508-765-9771
TTY: 508-765-3149

340 Thompson Road, Webster
Main Ph: 508-943-2600
TTY: 508-949-0487

See our Locations page for other campus phone numbers and information.

To report an incident, please email us.

To search for Job Openings at Harrington, please view our Careers section.

Patient Billing Questions

Harrington Hospital: 866-770-1449
Harrington Physician Services: 508-909-7780

Medical Records: To inquire about transferring or obtaining copies of a medical record, please call 508-765-3085.

Quality and Safety Concerns: comments@harringtonhospital.org

Patient Feedback: We want to hear about your positive and negative experiences at Harrington. Please email us or call (508) 764-5047.

To find a primary care provider or specialty physician currently accepting patients: 508-765-3145

Compliance Hotline: 508-764-2450

Do you have an upcoming appointment? CALL FIRST

If you have an upcoming appointment at any Harrington HealthCare System facility and have the following symptoms, fever, or cough, please call your doctor prior to arriving to your appointment.

Our top priority is to protect you, our patients, communities, and healthcare workers.

Current Visitor Policy

For the health and safety of our patients and employees, the following policy is in effect as of Monday, March 30

There will be NO visitors allowed in any inpatient or outpatient services (this includes the Emergency Department, Harrington Physician Services offices, and all other Harrington HealthCare Facilities)

Please note that the Main Lobby at Harrington Hospital in Southbridge will be closed at 7pm. All patients who need to enter the hospital after that time should come in through the ED.

The implementation of this policy is in an effort to limit the spread of potential illnesses that could be harmful to you, our patients, community, and staff. Thank you for your cooperation.

Coronavirus Hotline: 508.765.8191

This hotline is intended for questions or concerns related to COVID-19. For all other inquiries, please use our regular number.