Quality Measures

The quality of our care and the safety of our patients are priorities in the Harrington HealthCare System.

Perhaps some of the best indicators of quality care are the numerous awards we’ve received over the past several years, including 13 “A” grades for Patient Safety, a three-year Top Hospital designation and national accreditation for cancer care, radiology and lung cancer screening services.

Our results prove that we have:
• Appropriate staffing to ensure quality of care
• Best practices to avoid medication errors
• Decreased length of stay
• Fewer readmissions
• Higher survival rates for high-risk procedures
• Lower infection rates

We track our quality and safety in several important ways, and we are always seeking ways in which to improve our performance. We want our patients to see that we are making in investment in quality care.

All of us at Harrington make safety a priority. Our employees who care for patients go through regular safety training sessions.

Patient Satisfaction
Process of Care Measures
Recent Achievements
Valued partnerships and certifications
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Exciting changes at Harrington!

We have transitioned to Epic, a new electronic health record system as of October 1, 2023. We are excited to offer myChart, an easy-to-use secure website and app that gives you access to all of your UMass Memorial Health information.

For more information, go to ummhealth.org/mychart and sign up!