Coronavirus Hotline: 508.765.8191 (intended for questions or concerns related to COVID-19 only)
Our staff is available from 8am to 4:30pm, Monday through Friday, where callers may speak with clinical experts for answers to questions.
Harrington now offers a Centralized Scheduling Program to enhance the registration experience for our patients, providers and office staff.
We have implemented “one call” program. As a patient, when you are referred for an imaging study, respiratory test, neurology service, cardiology test, nutrition appointment or sleep study, our Central Scheduling team will call you directly to arrange for your test or procedure at a time and day convenient to your schedule.
We will also pre-register you for your upcoming appointment. With this “one call” model, you will experience a shorter check-in process upon arrival.
Our Central Scheduling team is available from 7 a.m. to 7 p.m.
In addition to our new Central Scheduling system, our patients always have the option to pre-register for their upcoming appointments on their own time.
We encourage you to pre-register to save time and avoid lines at the main desk. We have an Express Registration service for your convenience, including weekends. Many patients find this helpful, for example, when arriving first thing in the morning for fasting blood work. Utilizing the express registration system saves time and allows our patients to be seen more quickly.
Please pre-register 24 hours in advance to ensure sufficient time to process your request and provide you with excellent customer service.
Our Express Registration line is 508-765-3136. We have phone service available 7 days per week.
If you can’t call us before you arrive at for your test or procedure, you can still expect an efficient registration process. Just visit the registration desk in the main lobby before proceeding to an appointment.
Providers are required to give an Advance Beneficiary Notice (ABN), also known as a waiver of liability. This is a notice you should receive when providers offer a service or test they believe Medicare will not cover. ABNs only apply if you have a Medicare plan.
We will inform you if an ABN is necessary for your test and walk you through your options.
For more information, view our brochure here.
Do you have an upcoming appointment? CALL FIRST
If you have an upcoming appointment at any Harrington HealthCare System facility and have the following symptoms, fever, or cough, please call your doctor prior to arriving to your appointment.
Our top priority is to protect you, our patients, communities, and healthcare workers.
Current Visitor Policy
For the health and safety of our patients and employees, the following policy is in effect as of Monday, March 30
There will be NO visitors allowed in any inpatient or outpatient services (this includes the Emergency Department, Harrington Physician Services offices, and all other Harrington HealthCare Facilities)
Please note that the Main Lobby at Harrington Hospital in Southbridge will be closed at 7pm. All patients who need to enter the hospital after that time should come in through the ED.
The implementation of this policy is in an effort to limit the spread of potential illnesses that could be harmful to you, our patients, community, and staff. Thank you for your cooperation.
TELEHEALTH Appointments Now Available
To protect your health during the COVID-19 pandemic, certain appointments may now be conducted via TELEHEALTH, a service that allows you to see your doctor from home via a phone call or via a video conference call using your smartphone or computer.
If you are interested in scheduling a TELEHEALTH appointment, please let our office know when you call to make your appointment. We will do our best to accommodate your request if TELEHEALTH is appropriate for the type of care you need.