August 21, 2018
Phase 1 of Southbridge ED Construction Begins

*Temporary ED Entrance is Now Open*

A temporary ramp entrance is being used for all ED patients and visitors during Phase 1 of the construction project. A security booth will be staffed to assist patients seeking treatment.

To Our Valued Patients, Visitors & Community:

Harrington has begun construction on its new Southbridge Emergency Department. This project has four distinct phases; the first is expected to take 6 months to complete. We acknowledge this is a very challenging project, and we are working diligently to do everything we can to accommodate our patients and visitors to minimize disruption. Our Emergency Department will remain open during the entire construction process, but modifications will be made for patient entrance, security and parking.

The first phase has officially started. The current entrance to the ED will be closed off for construction. Patients and visitors will enter through a new temporary ramp adjacent to the construction area (see photo). All ED patients should check in with Public Safety at the new security booth, which will be staffed to assist patients seeking treatment.

This patient-drop off area is located around the back of the ED and will be reserved for those who present to our security with urgent medical emergencies.

Patients with urgent medical emergencies will be directed to the back of the building next to the ambulance bay for drop-off (see photos). We will continue to employ the same security protocols as the safety of our patients, visitors and employees remain a top priority.

We appreciate everyone’s patience and understanding. Should you have any concerns when you arrive, please reach out to our Public Safety or ED staff; everyone is doing their best to make this process as smooth as possible. We are all looking forward to the new Southbridge ED at the completion of this construction!

We will keep you updated as the phases progress on this project.


UMass Memorial Healthcare

508-765-9771

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