Coronavirus Hotline: 508.765.8191 (intended for questions or concerns related to COVID-19 only)
Our staff is available from 8am to 4:30pm, Monday through Friday, where callers may speak with clinical experts for answers to questions.
Having had this cold/bug/cough for over two weeks, I decided to try urgent care. I looked up several online and saw UMass has one on Greenwood Street. I made an online appointment. I won’t go into complete details, but after an hour wait, and learning it would be another four-hour wait — (I was told this after the desk staff stopped their personal texting long enough to annoyingly answer me) — I left.
I saw there was a Harrington urgent care – online information said the one in Oxford had a minimal wait time. So coughing and more, I drove there.
I wish I could paint a clear picture as to the extreme difference between UMass and Harrington Urgent Care! The receptionist was polite, respectful, patient when I indicated a hearing loss, and helpful. The entrance and waiting area was clean, and well situated. I waited less than 15 minutes and was greeted by “Ryan”, a friendly, again respectful, nurse. She was patient with my hearing loss, took vitals and truly listened. Then, a short wait, and Sarah Ducharme stepped in. She listened to my “complaints”, addressed my needs and concerns with knowledge and understanding. No judgmental and genuine. Check out, again, was handled with efficiency and ease.
I don’t like being sick. I avoid going to my doctor due to … well, let’s just say it’s not a positive thing when you know your doctor does not like you, and in turn, you do not like him.
I am completely impressed with Harrington Urgent Care — so much so, I would like to learn more about being a patient in the system. Many Thanks and many gold stars to the staff at Harrington Urgent Care in Oxford!
Do you have an upcoming appointment? CALL FIRST
If you have an upcoming appointment at any Harrington HealthCare System facility and have the following symptoms, fever, or cough, please call your doctor prior to arriving to your appointment.
Our top priority is to protect you, our patients, communities, and healthcare workers.
Current Visitor Policy
For the health and safety of our patients and employees, the following policy is in effect as of Monday, March 30
There will be NO visitors allowed in any inpatient or outpatient services (this includes the Emergency Department, Harrington Physician Services offices, and all other Harrington HealthCare Facilities)
Please note that the Main Lobby at Harrington Hospital in Southbridge will be closed at 7pm. All patients who need to enter the hospital after that time should come in through the ED.
The implementation of this policy is in an effort to limit the spread of potential illnesses that could be harmful to you, our patients, community, and staff. Thank you for your cooperation.
TELEHEALTH Appointments Now Available
To protect your health during the COVID-19 pandemic, certain appointments may now be conducted via TELEHEALTH, a service that allows you to see your doctor from home via a phone call or via a video conference call using your smartphone or computer.
If you are interested in scheduling a TELEHEALTH appointment, please let our office know when you call to make your appointment. We will do our best to accommodate your request if TELEHEALTH is appropriate for the type of care you need.