Coronavirus Hotline: 508.765.8191 (intended for questions or concerns related to COVID-19 only)
Our staff is available from 8am to 4:30pm, Monday through Friday, where callers may speak with clinical experts for answers to questions.
My husband and I arrived in MA from VA for vacation. On the morning of July 12, my husband became ill and he was seen in your ER. The purpose of this message is to inform you of the outstanding patient care he received from each and every staff member he encountered from admission to discharge.
As you can imagine, this was a stressful time for both my husband and myself, especially being so far from home, and we wanted to make sure that everyone’s efforts were recognized. Nurse Sherrie, Dr. Gaudet and Dr. Johnson, all provided excellent care. The radiology and lab personnel were pleasant, as well as the transport volunteers. The pre-op and post-op experience was also excellent. The med/surg unit staff was very
caring and compassionate.
During the first several hours in the ER, the registration representative, at my request, helped to get our out-of-state and out-of-network insurance straight by putting me in touch with the right department. Security officers helped with directions and a dietary aid even walked me directly to my car when I got lost in the hallway. The secretary on the med/surg unit made sure we had copies of my husband’s records to take back to VA upon discharge.
My husband and I have both worked in the healthcare setting for many years and we feel very grateful that we were in such good hands. What a great team you have! Please express our heartfelt thank you to everyone.
Do you have an upcoming appointment? CALL FIRST
If you have an upcoming appointment at any Harrington HealthCare System facility and have the following symptoms, fever, or cough, please call your doctor prior to arriving to your appointment.
Our top priority is to protect you, our patients, communities, and healthcare workers.
Current Visitor Policy
For the health and safety of our patients and employees, the following policy is in effect as of Monday, March 30
There will be NO visitors allowed in any inpatient or outpatient services (this includes the Emergency Department, Harrington Physician Services offices, and all other Harrington HealthCare Facilities)
Please note that the Main Lobby at Harrington Hospital in Southbridge will be closed at 7pm. All patients who need to enter the hospital after that time should come in through the ED.
The implementation of this policy is in an effort to limit the spread of potential illnesses that could be harmful to you, our patients, community, and staff. Thank you for your cooperation.
TELEHEALTH Appointments Now Available
To protect your health during the COVID-19 pandemic, certain appointments may now be conducted via TELEHEALTH, a service that allows you to see your doctor from home via a phone call or via a video conference call using your smartphone or computer.
If you are interested in scheduling a TELEHEALTH appointment, please let our office know when you call to make your appointment. We will do our best to accommodate your request if TELEHEALTH is appropriate for the type of care you need.