The Urgent Express in Charlton is closed and all patients should visit Oxford Urgent Care to be seen. Please CALL this number prior to arrival: 508-499-1760
Oxford Hours: 8AM-4PM, 7 Days a Week

Coronavirus Hotline: 508.765.8191 (intended for questions or concerns related to COVID-19 only)
Our staff is available from 8am to 4:30pm, Monday through Friday, where callers may speak with clinical experts for answers to questions.

COVID-19 (coronavirus) updates and info View current ER Wait Times

March 19, 2017
What is a Nurse Navigator?

At The Cancer Center at Harrington, we offer a Nurse Navigator for our breast patients — Maxine Fairbanks, RN.

The Breast Nurse Navigator serves as a patient liaison to help patients and their family members navigate the complex healthcare system, after an abnormal mammogram finding.  Maxine will establish early contact, such as calling the patient and reviewing pre-biopsy instruction and answer any questions regarding the procedure. She also identifies and eliminates barriers to timely diagnosis and treatments.

As a navigator, Maxine assesses clinical, emotional, spiritual, psychosocial, financial, and other patient needs. She works closely with a multidisciplinary team to provide improved comprehensive services to patients and will be responsible for monitoring and reporting on outcome measures. If a positive diagnosis of breast cancer is found, she will schedule tests, procedures, appointments, and treatments, as well as initiate and complete the survivorship care plan.

In addition, Maxine participates in multidisciplinary consultations and tumor conferences and refers patients to appropriate clinical trials as well as supportive care services.  She also directs patient and families to available community resources and supportive services, serving as a clinical resource with expertise in oncology care management and helping to educate patients and families.

Maxine Fairbanks, RN, works at The Cancer Center at Harrington and is a certified breast care navigator.


Do you have an upcoming appointment? CALL FIRST

If you have an upcoming appointment at any Harrington HealthCare System facility and have the following symptoms, fever, or cough, please call your doctor prior to arriving to your appointment.

Our top priority is to protect you, our patients, communities, and healthcare workers.

Current Visitor Policy

For the health and safety of our patients and employees, the following policy is in effect as of Monday, March 30

There will be NO visitors allowed in any inpatient or outpatient services (this includes the Emergency Department, Harrington Physician Services offices, and all other Harrington HealthCare Facilities)

Please note that the Main Lobby at Harrington Hospital in Southbridge will be closed at 7pm. All patients who need to enter the hospital after that time should come in through the ED.

The implementation of this policy is in an effort to limit the spread of potential illnesses that could be harmful to you, our patients, community, and staff. Thank you for your cooperation.

TELEHEALTH Appointments Now Available

To protect your health during the COVID-19 pandemic, certain appointments may now be conducted via TELEHEALTH, a service that allows you to see your doctor from home via a phone call or via a video conference call using your smartphone or computer.

If you are interested in scheduling a TELEHEALTH appointment, please let our office know when you call to make your appointment. We will do our best to accommodate your request if TELEHEALTH is appropriate for the type of care you need.

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